Evaluation of Customer Satisfaction about the Provided Services by EGYPTAIR Tourism and Duty Free
Abstract
The success of airlines depends majorly on the ability to identify customer perception, expectation to achieve customer satisfaction.This paper aims to assess the quality of service provided by EGYPTAIR tourism and duty-free and its impact on customer satisfaction.To achieve that, this research employed a method of descriptive-analytical methodology by using an e-questionnaire tool.The sample was ...
Subjects
Sustainable Development Goals (SDG)
Evaluation of Customer Satisfaction about the Provided Services by EGYPTAIR Tourism and Duty Free
Evaluation of Customer Satisfaction about the Provided Services by EGYPTAIR Tourism and Duty Free
Abstract
The success of airlines depends majorly on the ability to identify customer perception, expectation to achieve customer satisfaction.This paper aims to assess the quality of service provided by EGYPTAIR tourism and duty-free and its impact on customer satisfaction.To achieve that, this research employed a method of descriptive-analytical methodology by using an e-questionnaire tool.The sample was ...