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Discovering the potential impact of in-flight smart amenities on traveler experience: Focal roles of in-flight service quality and airline endorsement

Abstract
The service quality provided and traveler endorsement of a particular airline over another may play crucial roles in explaining the inherent relationship between smart amenities and creating an immersive experience for air travelers.In this regard, 487 potential travelers were obtained via Egyptian Airlines, whether travelling from or coming to Egypt.SmartPLS 4 results revealed that intelligent se...
View PDF
Keywords
Aeronautics
Service (business)
Service quality
Business
Transport engineering
Computer science
Engineering
Marketing
Sustainable Development Goals (SDG)
Industry, innovation and infrastructure


pdf file

Discovering the potential impact of in-flight smart amenities on traveler experience: Focal roles of in-flight service quality and airline endorsement
pdf file

Discovering the potential impact of in-flight smart amenities on traveler experience: Focal roles of in-flight service quality and airline endorsement

Abstract
The service quality provided and traveler endorsement of a particular airline over another may play crucial roles in explaining the inherent relationship between smart amenities and creating an immersive experience for air travelers.In this regard, 487 potential travelers were obtained via Egyptian Airlines, whether travelling from or coming to Egypt.SmartPLS 4 results revealed that intelligent se...
View PDF
Keywords
Aeronautics
Service (business)
Service quality
Business
Transport engineering
Computer science
Engineering
Marketing
Sustainable Development Goals (SDG)
Industry, innovation and infrastructure


pdf file