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تأثیر التحول الرقمی على مستوى أداء الخدمة المقدمة بالتطبیق على موظفی الإدارة العامة للمرور بمحافظة القاهرة

The Journal of the Faculty of Economics and Political Science

مصطفى على شدید

Citations:

1

References:

10

Abstract
This study aims to identify the role of the digital transformation process with its various application requirements (strategy, organizational culture, transformational leadership, human resources) in enhancing the dimensions of performance level of service provided by Traffic and Licenses Units in Cairo Governorate.These dimensions are responsiveness, reliability, tangibility, guarantee, and symp...
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Keywords
Computer science
2021
Article

Open Access

2-Y Citation Average

0.038

DOI

https://doi.org/10.21608/jpsa.2021.200080

Language

en

pdf file
تأثیر التحول الرقمی على مستوى أداء الخدمة المقدمة بالتطبیق على موظفی الإدارة العامة للمرور بمحافظة القاهرة
pdf file

تأثیر التحول الرقمی على مستوى أداء الخدمة المقدمة بالتطبیق على موظفی الإدارة العامة للمرور بمحافظة القاهرة

The Journal of the Faculty of Economics and Political Science

مصطفى على شدید

Citations:

1

References:

10

Abstract
This study aims to identify the role of the digital transformation process with its various application requirements (strategy, organizational culture, transformational leadership, human resources) in enhancing the dimensions of performance level of service provided by Traffic and Licenses Units in Cairo Governorate.These dimensions are responsiveness, reliability, tangibility, guarantee, and symp...
See More
View PDF
Keywords
Computer science
2021
Article

Open Access

2-Y Citation Average

0.038

DOI

https://doi.org/10.21608/jpsa.2021.200080

Language

en

pdf file
Measuring the Determinant and results of Beneficiaries' Satisfaction in the Public Services to Build Effective Institutional Capacities in Rural Areas in Egypt (An Applied Study on Abu Hommos Health Units as an Example for Governmental Organizations in Rural Areas in Egypt)

The Egyptian Science Magazine

Basma Saad

2022
Article

Open Access

Beneficiaries' satisfaction is a strategic tool for achieving efficiency and excellence in organizations that provide both goods and services. The current study attempts to measure the determinants and results of beneficiaries' satisfaction with the ...